Privacy policy

Last revised on March 28, 2024.

This privacy policy (“Privacy Policy”) describes the information Integrative Medical and Complete Chiropractic Care (“IM&CCC” or “we”, “us” or “our”) collect from or about users (“you”) of our website (the “Site”).

This Privacy Policy  does not apply to third parties that IM&CCC does not own or control. Such third parties are not under IM&CCC’s control and IM&CCC is not responsible for their privacy or security practices.

Any order forms or additional agreements to which users agree governing the provision of optional IM&CCC features shall take precedence over the terms of this Privacy Policy to the extent of any differences, so please read such order forms or additional agreements carefully.

1. Collection, Use, and Disclosure of End Users’ Information  

a. Personal Information You Provide Us

We collect, process, and retain personal information from you and any devices you may use when you use or interact with our Site and Services, and in other ways described below. For purposes of this Privacy Policy, “personal information” means any information that relates to an identified or identifiable individual. The personal information we may collect includes name, phone number and email address. In the course of providing Services to our clients, IM&CCC may collect personal information about End Users of our clients. IM&CCC uses this information to provide our Services to our clients.

We receive and store information you enter on our Site or give us in any other way, including your name, mailing address, phone number, email address, and payment information. We collect information about your use of our Site, such as the pages you view and other interactions you have. We receive and store certain types of information whenever you interact with our Site. We may automatically collect information about your use.

When you update information, however, we often maintain a copy of the unrevised information in our records. Some information may remain in our records after account deletion.

b. Information Clients Provide to Us

We receive and store any personal information about our clients that clients enter on the Site, through the Services, or clients provide to us in any other way (“Client Data”). Clients can choose not to provide us with certain information, but then they may not be able to take advantage of some of our features. We use Client Data for such purposes as responding to their requests for Services, communicating with them about our products, and marketing our Services to them.

If clients contact us via email, we may retain a record of their contact information and any information they provide us in their messages to respond to them. We may receive a confirmation when clients open an email from IM&CCC.

We may also send emails with news or promotions. If clients do not want to receive news or promotional emails from us, they may contact us at info@cchirocare.com

c. Cookies and Tracking Technologies

Our Site uses “cookies,” tagging and other tracking technologies to help enable us to enhance or personalize your online browsing experience. This information includes computer and connection information such as statistics on your page views, traffic to and from our Site, referral URL, ad data, your IP address, and device identifiers. This information also may include your browsing history, transaction history, and your web log information.

Cookies are alphanumeric identifiers transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages on our Site are visited and by how many people. Like most internet sites, IM&CCC uses cookies to enhance our users’ experience on the internet. These cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your name or email address is.

Most browsers allow you to prevent the browser from accepting new cookies, to be notified when you receive a new cookie, or to disable cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Site may not work or may not work as designed.

Your browser or device may include “Do Not Track” functionality. Our information collection and disclosure practices, and the choices that we provide to visitors, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.

We use Google Analytics, a web analytics service provided by Google, Inc., on our Site. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the Site, compile reports on the Site’s activity, and provide other services related to Site activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website. The Site does not use Google Analytics to gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.

d. Information From Other Sources

To improve our Services, we may receive information about clients from other sources and add it to our account information. Like the information clients provide to us, we do not share this information with anyone except authorized third parties in connection with providing clients with our Services. IM&CCC also may use third party partners for credit card processing who may require and store your credit card and billing information.

We do not disclose clients’ information to unaffiliated third parties without clients’ consent, or as otherwise described in this Privacy Policy (for example, as necessary to respond to legal requirements).

e. Use and Disclosure of Personal Information

This section describes our policies for handling information provided to us by our clients using our Services or other sources of their choosing. We provide our clients with the ability to create profiles in order to effectively communicate with them via communications tools such as text messaging (SMS, MMS), and the ability to export information, at our client’s direction, to other applications.

Our clients’ collection, use, and disclosure of personal information is separately governed by their privacy policies. Our clients may collect information about their users directly; in that case, each of our clients are responsible for ensuring that their information collection follows their privacy policies and terms of use.

We use your personal information to help us personalize and continually improve your experience on the Site, including fulfilling requests for information, analyzing and compiling trends and statistics, and communicating with you. For information about how to manage your information and the choices you have, see how to limit the use of your information below. The choices you have depend on where you reside.

At the direction of our clients. We collect information about you at the direction of our clients and may append information to your profiles from third party sources. We do this to provide our Services, which enable our clients to optimize their communications with, and understanding of, their users. We consider our clients’ information to be confidential to that client. Accordingly, we do not disclose your information to unaffiliated third parties except in response to our clients’ explicit instructions, as provided for in an agreement between us and our client, or as otherwise described in this Privacy Policy (for example, as necessary to respond to legal requirements).

To comply with applicable law. We may also release personal information when we in our sole discretion believe in good faith that release is necessary or appropriate to comply with the law, enforce or apply our conditions of use and other agreements, or protect the rights, property, or safety of IM&CCC, our employees, our clients, or others. We also may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

f. Notice of Financial Incentives

We may offer discounts on products and services – including those offered by us, our affiliates, and third-party business partners – by joining our email subscription lists, and participating in other promotions. The availability of these promotions to you at any given time will vary. If and when we offer such programs, we may ask for your personal information (such as your name and email address) as a prerequisite to your participation in the program.

  • Newsletters and promotional emails. When clients subscribe to the email newsletters, we may offer them special offers and promotions.

‍Clients may join these programs by visiting the Site and using the Services. If clients do not want to receive news or promotional email from us, they may contact us at info@cchirocare.com.

3. Information Security

Only employees or agents who need personal information to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices.

While IM&CCC uses commercially reasonable means to secure information provided to us, we do not guarantee that such information will not be improperly accessed, disclosed, or destroyed by breach of any of our safeguards. Clients are responsible for the security of their information that is transmitted to us or that is viewed, downloaded, or otherwise accessed when using unencrypted, public or otherwise unsecured networks.

4. Conditions of Use

Your use of the Site and Services and any possible dispute over privacy are subject to this Privacy Policy,  our Terms of Use, Data Protection Agreement, including limitations on damages, dispute resolution, and application of Illinois state law.

5. International Users 

If you use our Website outside of the United States, you understand and consent to the transfer of your personal information to, and the collection, processing, and storage of your personal information in, the United States and elsewhere. The laws in the U.S. and these countries regarding personal information may be different than the laws of your state or country.

6. Use of IM&CCC Site by Children

IM&CCC Site is not intended for children under the age of 16. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us using the information in Section 8. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

7. Changes to this Privacy Policy

We may make changes to this Policy from time to time. We will post any changes here, and such changes will become effective when they are posted. Your continued use of our Site and Services following the posting of any changes will mean you consent to those changes.

8.Questions or Concerns

If you have any questions or concerns regarding privacy at IM&CCC, please send us a detailed message to info@cchirocare.com. Your privacy is important to us and we will make every effort to resolve your concerns.